Items may be returned unused within 30 days of receipt of the purchased item. If the product purchased is defective, the manufacturer will be notified for product replacement. A defective product is to be returned within 7 days of receipt of product. Please provide a description of the defect. The return address is listed below:
On the Spectrum CEOs, LLC
3536 Hwy 6 South
Suite 202
Sugar Land, Texas 77498
Once the purchased item has been received and processed, a credit will be issued to the original payment method for the order. Shipping charges are non-refundable. We highly recommend Purchaser utilize a traceable and insurable carrier for returned product(s). On the Spectrum CEOs, LLC cannot be held responsible or liable for items lost, damaged, or destroyed during shipping.